This Privacy Policy (the "Policy") outlines how bTrans Technologies Inc. ("Company," "we," "us," or "our") collects, uses, processes, and discloses personal information when you visit or use our Software-as-a-Service platform and related services (the "Service"). We are committed to protecting your privacy and processing your personal information in accordance with applicable data protection laws and regulations, including but not limited to [mention relevant regulations if applicable, e.g., GDPR, CCPA, etc., but with caveats that specific compliance requires legal counsel].
## 1. INFORMATION WE COLLECT
We collect various types of information, including personal information, to provide, improve, and secure the Service. The types of information we collect depend on your interaction with the Service.
### 1.1. Information You Provide Directly:
* **Account Information:** When you create an account, we may collect your name, email address, company name, password, and other contact details.
* **Billing Information:** If you subscribe to a paid version of the Service, we collect payment card information, billing address, and other details necessary for transaction processing. This information is handled by our third-party payment processors.
* **Customer Data:** Any data, content, or materials you upload, input, or otherwise submit through the Service (e.g., user profiles, project files, communications) is considered Customer Data. We do not claim ownership of Customer Data, but we process it as necessary to provide the Service.
* **Communications:** If you contact us for support or inquiries, we may collect your name, email address, and the content of your communications.
### 1.2. Information Collected Automatically:
* **Usage Data:** We automatically collect information about how you access and use the Service, including your IP address, browser type, device information, operating system, referring URLs, pages visited, features used, and session duration.
* **Cookies and Tracking Technologies:** We use cookies, web beacons, and similar technologies to collect information about your activity on the Service, remember your preferences, and improve your experience. You can manage your cookie preferences through your browser settings.
## 2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
2.1. **To Provide and Maintain the Service:** To operate, manage, and deliver the Service, process transactions, and provide customer support.
2.2. **To Improve and Optimize the Service:** To understand how the Service is used, identify trends, troubleshoot issues, develop new features, and enhance user experience.
2.3. **To Communicate with You:** To send you service-related notifications, updates, administrative messages, and, with your consent where required, marketing communications.
2.4. **To Ensure Security and Prevent Fraud:** To protect the Service, our users, and our business from unauthorized access, fraudulent activities, and other malicious actions.
2.5. **To Comply with Legal Obligations:** To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
## 3. LEGAL BASIS FOR PROCESSING (For users in certain jurisdictions, e.g., EU/EEA)
Our legal basis for processing personal information includes:
* **Consent:** Where you have given us explicit consent to process your information for specific purposes (e.g., marketing).
* **Contractual Necessity:** Where processing is necessary for the performance of a contract with you (e.g., providing the Service you subscribed to).
* **Legitimate Interests:** Where processing is necessary for our legitimate business interests, provided these interests are not overridden by your fundamental rights and freedoms (e.g., service improvement, security).
* **Legal Obligation:** Where processing is necessary to comply with a legal obligation.
## 4. SHARING OF YOUR INFORMATION
We do not sell your personal information. We may share your information in the following circumstances:
4.1. **With Service Providers:** We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analytics, customer support, hosting, and IT services. These providers are authorized to use your information only as necessary to provide services to us.
4.2. **For Legal Reasons:** We may disclose your information if required by law, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
4.3. **In Business Transfers:** If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
4.4. **With Your Consent:** We may share information with third parties with your explicit consent.
4.5. **Aggregated or Anonymized Data:** We may share aggregated or anonymized information that cannot reasonably be used to identify you for marketing, research, or analytical purposes.
## 5. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
* **Access:** Request access to the personal information we hold about you.
* **Correction:** Request correction of inaccurate or incomplete personal information.
* **Erasure:** Request deletion of your personal information, subject to certain exceptions.
* **Restriction:** Request restriction of processing under certain circumstances.
* **Data Portability:** Request a copy of your personal information in a structured, commonly used, and machine-readable format.
* **Object:** Object to certain types of processing, such as direct marketing.
* **Withdraw Consent:** Withdraw consent at any time for processing based on consent.
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.
## 6. DATA SECURITY
We implement and maintain reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee absolute security.
## 7. INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to, and processed in, countries other than your own. We will take appropriate measures to ensure that your personal information is handled securely and in accordance with this Policy and applicable data protection laws, including by implementing standard contractual clauses or relying on other lawful mechanisms for international data transfers where necessary.
## 8. CHILDREN'S PRIVACY
The Service is not directed at children under [Age, e.g., 13 years old] (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
## 9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last Updated" date at the top of this Policy. We encourage you to review this Policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the revised Policy.
## 10. CONTACT US
If you have any questions about this Privacy Policy, our practices, or your personal information, please contact us at:
bTrans
PO Box 3373
Bonita Springs, FL 34133
Attn: Data Protection Officer
